communities.

Jan 22, 2020

Productive transparency in online communities: Inspiration from trains and IKEA

The Japanese train system is famously fast, clean, friendly, and efficient. On the drive home from my first day back at Google I was reminded of why.

Dec 6, 2019

Reflections on Stack Overflow: Building Successful Communities

Today is my last day at Stack Overflow. For most of this year, I was the lead product manager for their flagship product, public Q&A.

Dec 6, 2019

My Interview with Superlinguo: Linguists in Careers

This is cross-posted from an interview I recently did with Superlinguo, a language and linguistics blog by Lauren Gawne, for her excellent linguists in careers series.

May 12, 2019

How to Know Nothing

A couple of months ago I started a new job as a product manager at Stack Overflow.